Sterling Flight Training is an FAA approved part 141 flight training school located in Jacksonville with a satellite operation in Tallahassee. Sterling Flight Training (SFT) is run by respected and successful aviation professionals with strong financial backing. We seek a take charge person who can handle a variety of daily tasks. This role is responsible for managing all admissions processes, office operations and enhancing the overall student experience. Sterling offers a unique opportunity to work in a culture of respect, fun and professionalism. Our mission is to provide world-class flight training with the core values of QUALITY, COMMUNITY, and VALUE.
QUALIFICATIONS:
- Understanding of flight training or personal aviation flight training experience is highly preferred.
- Prior experience in student services, academic advising, office management or similar role, preferred.
- Must work 40 hours, 5 days a week with one weekend day required.
- High level of attention to detail and accuracy with strong time management skills.
- Ability to multi-task various projects and complete them in a timely manner.
- Working knowledge of Microsoft, Teams, Word, and Excel with the ability to easily adapt to new technology.
- Exceptional communication and problem-solving skills are essential.
- Strong organizational and data management skills.
- Ability to work under pressure and complete tasks with a sense of urgency.
- Desire for continuous improvement and willingness to embrace role variations.
- Strong teamwork skills with people from diverse backgrounds.
- Self-starter with desire to help the school improve and grow current processes and procedures.
- Ability to problem-solve and provide constructive feedback and solutions.
- Experience working in multi-location businesses or with hybrid teams is a plus.
- Ability to pass background check and drug test.
WHATS IN IT FOR YOU:
- Rapidly growing company that offers career growth.
- Health benefits, company contribution to HSA, 401K, 112 hours of PTO annually, discounted flight lessons.
RESPONSIBLITIES:
- Day-to-Day management of the admission/office side of the flight school.
- Manage a variety of unique issues that occur daily.
- Responsible for all student progress tracking, including university and career students in various programs which have specific reporting requirements.
- Manage the front desk, phone line and emails inquiries in a timely manner.
- Provide information to walk-in inquiries and assign prospective student tours as needed.
- Maintain professional relations with all team members, students, and vendors.
- Manage student enrollments, scheduling of students and aircraft updates and changes.
- Take photos of students, facilities, renters, check-rides, for social media and marketing purposes.
- Responsible for all aircraft, student, instructor, and maintenance scheduling needs.
- Provide accounting support as needed,
- Confirm flight lessons and rental reservations daily.
- Manage international students, TSA, and CVIS requirements. Manage VA students and invoicing.
- Manage property and supply needs of the office building as needed.
- Be observant of and create new opportunities for school revenue.
- Oversee maintenance schedule and timeline.
- Liaison to Airport Authority.
- Assist in interview process and onboarding new Team Members.
- Willingness to attend community/industry events to promote the flight school.
Pay commensurate with experience.
Submit resume to Jobs@sterlingflight.com
