Hiring in Tallahassee: Manager of Operations

Sterling Flight Training is an FAA approved part 141 flight training school located in Jacksonville with a satellite operation in Tallahassee. Sterling Flight Training (SFT) is run by respected and successful aviation professionals with strong financial backing.  We seek a take charge person who can handle a variety of daily tasks. This role is responsible for managing all admissions processes, office operations and enhancing the overall student experience. Sterling offers a unique opportunity to work in a culture of respect, fun and professionalism. Our mission is to provide world-class flight training with the core values of QUALITY, COMMUNITY, and VALUE.


  • Understanding of flight training or personal aviation flight training experience is highly preferred.
  • Prior experience in student services, academic advising, office management or similar role, preferred.
  • Must work 40 hours, 5 days a week with one weekend day required.
  • High level of attention to detail and accuracy with strong time management skills.
  • Ability to multi-task various projects and complete them in a timely manner.
  • Working knowledge of Microsoft, Teams, Word, and Excel with the ability to easily adapt to new technology.
  • Exceptional communication and problem-solving skills are essential.
  • Strong organizational and data management skills.
  • Ability to work under pressure and complete tasks with a sense of urgency.
  • Desire for continuous improvement and willingness to embrace role variations.
  • Strong teamwork skills with people from diverse backgrounds.
  • Self-starter with desire to help the school improve and grow current processes and procedures. 
  • Ability to problem-solve and provide constructive feedback and solutions.
  • Experience working in multi-location businesses or with hybrid teams is a plus.
  • Ability to pass background check and drug test.


  • Rapidly growing company that offers career growth.
  • Health benefits, company contribution to HSA, 401K, 112 hours of PTO annually, discounted flight lessons.


  • Day-to-Day management of the admission/office side of the flight school.
  • Manage a variety of unique issues that occur daily.
  • Responsible for all student progress tracking, including university and career students in various programs which have specific reporting requirements.
  • Manage the front desk, phone line and emails inquiries in a timely manner.
  • Provide information to walk-in inquiries and assign prospective student tours as needed.
  • Maintain professional relations with all team members, students, and vendors.
  • Manage student enrollments, scheduling of students and aircraft updates and changes.
  • Take photos of students, facilities, renters, check-rides, for social media and marketing purposes.
  • Responsible for all aircraft, student, instructor, and maintenance scheduling needs. 
  • Provide accounting support as needed, 
  • Confirm flight lessons and rental reservations daily.
  • Manage international students, TSA, and CVIS requirements.  Manage VA students and invoicing.
  • Manage property and supply needs of the office building as needed.
  • Be observant of and create new opportunities for school revenue.
  • Oversee maintenance schedule and timeline.
  • Liaison to Airport Authority.
  • Assist in interview process and onboarding new Team Members.
  • Willingness to attend community/industry events to promote the flight school.

Pay commensurate with experience.

Submit resume to Jobs@sterlingflight.com

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